As a Social Media Manager / Team Manager at Vollatillia Agency, I led a team focused on increasing engagement and audience growth for clients. My approach involved maintaining clear and open communication with the team, ensuring that all tasks were completed on time and to high standards. I tracked progress, provided constructive feedback, and coordinated schedules to ensure timely execution. In addition to overseeing team performance, I was responsible for processing payments and managing financial transactions. Using data insights, I optimized content across various platforms to drive audience engagement. As a result, I successfully grew social media audiences and increased engagement by 30%, while maintaining a consistent and effective workflow within the team.