As a Senior Account Manager / General Manager at TalentXclusive from March 2024 to November 2024, I played a key role in supporting the CEO with administrative tasks and strategic decision-making. I helped build the agency by assisting in business strategy development and structuring its growth. I also created and implemented standard operating procedures (SOPs) to ensure efficiency and consistency across operations. Additionally, I developed marketing strategies focused on brand awareness and audience engagement to drive the agency’s expansion. Working closely with the CEO and team, I fostered a collaborative environment that streamlined workflows and improved productivity. Through my efforts, I helped scale the agency and implement strategies that contributed to its success and long-term sustainability.